The Student Payment Portal, TouchNet, is currently unavailable.

Incident
June 02, 4:14pm

The Student Payment Portal, TouchNet, is currently unavailable.

Status: closed
Created: June 01, 12:17pm
Start: June 01, 12:08pm
End: June 02, 4:14pm
Duration: 1 day 4 hours 6 minutes
Affected Components:
Other Services Other
Update

June 01, 12:08pm

June 01, 12:08pm

Accessing the Student Payment Portal from the Student Dashboard in Towson Online Services/PeopleSoft is not working. OTS has contacted the vendor, and we are currently working to resolve the issue. An update will be posted service is restored.

Investigating

June 01, 5:32pm

June 01, 5:32pm

The Student Payment Portal (TouchNet) remains unavailable. The Vendor is continuing to work on the issue, and we will update when we have more information.

Resolved

June 02, 4:14pm

June 02, 4:14pm

The Student Payment Portal, TouchNet, is now available.