Service disruption: Power BI unavailable from off campus

Incident
July 29, 4:15pm

Service disruption: Power BI unavailable from off campus

Status: closed
Created: July 29, 9:25am
Start: July 29, 9:20am
End: July 29, 4:15pm
Duration: 6 hours 55 minutes
Affected Components:
Other Services Power BI
Identified

July 29, 9:20am

July 29, 9:20am

OTS has identified a service disruption with Power BI (https://bi.towson.edu) from off campus.  We will post an update when we have more information available.

Power BI is accessible when using computers on the TU network and Virtual Workspace. 

Identified

July 29, 1:40pm

July 29, 1:40pm

OTS has restored access to Power BI from off campus. We are still working to fully stabilize the service so there may be brief interuptions.

We will provide updates as more information becomes available.

Resolved

July 29, 4:15pm

July 29, 4:15pm

The issue impacting Power BI has been resolved.