Service unavailable: Towson University Website
November 17, 1:25pm
Web Content & Publishing University Website
 
Nov-17, 1:25pm
OTS is aware of a service outage affecting the Towson University Website. We're actively working to identify the cause and implement a resolution. An update will be made as information becomes available.
 
Nov-17, 2:05pm
OTS has implemented a fix to restore the University Website. We will provide updates as needed with the possibility of a minor disruption after business hours for the full resolution.
 
Nov-17, 6:02pm
The issue impacting the University Website has been resolved.

Service unavailable: Phones
November 16, 7:04am
Phones On-Campus Calls Webex Calling Inbound/Outbound Calls
 
Nov-16, 7:04am
OTS is aware of a service outage affecting the Campus Phone Lines. We're actively working to identify the cause and implement a resolution. An update will be made as information becomes available.
 
Nov-16, 8:03am
The issue impacting the Campus Phone Lines has been resolved.

Vendor reports outage for Microsoft 365
October 29, 12:07pm
Microsoft 365 & Email Microsoft 365 Microsoft Outlook OneDrive SharePoint Office Online Forms Bookings
 
Oct-29, 12:07pm
The vendor is reporting an outage for multiple Microsoft 365 services. OTS is monitoring the vendor status reports and will update as information is received.
 
Oct-29, 3:53pm

Microsoft has reported initial signs of recovery but services are still affected. OTS will notify users with updates as they become available.

 
Oct-29, 8:52pm
Microsoft has reported that the issue for Microsoft 365 is resolved.

Service disruption: Blackboard and other Digital Learning Platforms
October 20, 9:38am
Blackboard/Digital Learning Blackboard VoiceThread Panopto
 
Oct-20, 9:38am

Due to the AWS Global outage this morning Blackboard, Ally, Panopto, VoiceThread and other digital learning platforms are experiencing latency. You may notice slowness or features such as Blackboard Annotate not loading properly.

OTS will post an update when we have more information available.

 
Oct-20, 2:46pm

The vendor reports they are  continuing to see signs of recovery, but full restoration is still in progress . We will provide updates as more information becomes available.

 
Oct-20, 4:59pm
The vendor reports most systems have recovered, this issue is resolved.

Service disruption: Virtual Workspace
October 16, 10:03am
Network & Internet Virtual Workspace
 
Oct-16, 10:03am

OTS is investigating reports of service disruption with Virtual Workspace and accessing the Student Desktop. We will post an update when we have more information available.

 
Oct-16, 11:07am

OTS continues to work on the issue affecting Virtual Workspace and the Student Desktop.

The service is currently available to users and we are working to restore full functionality. OTS will provide updates as more information becomes available.

 
Oct-16, 5:03pm
The issue impacting Virtual Workspace and accessing the Student Desktop has been resolved and we are monitoring for any further disruptions.