Service disruption: Timesheets, myTU
May 26, 9:16am
Towson Online Services/PeopleSoft & HR Systems Web Content & Publishing Timesheets myTU
 
May-26, 9:16am

OTS is investigating reports of a service disruption with Timesheets, myTU. We will post an update when we have more information available.

 
May-26, 9:38am
The issue impacting Timesheets, myTU has been resolved.

Service disruption: VPN
May 15, 7:48am
Remote Access VPN
 
May-15, 7:48am

Some users are reporting an issue connecting to the TU VPN Service. OTS will post an update when we have more information.

 
May-15, 9:04am
The issue impacting VPN has been resolved.

Vendor Reports An Issue With DocuSign
May 12, 3:35pm
Business Applications DocuSign
 
May-12, 3:35pm
The vendor is reporting an issue with DocuSign that is impacting PowerForm links. OTS is monitoring the vendor status reports and will update as information is received.
 
May-12, 4:30pm
The vendor has reported that the issue for DocuSign is resolved.

Service disruption: NetID Management
April 23, 10:52am
NetID & Duo Duo
 
Apr-23, 10:52am

OTS is investigating reports of a service disruption with NetID Management and password resets. We will post an update when we have more information available.

 
Apr-23, 2:14pm

The vendor has identified the cause of the issue and is continuing work towards a resolution.

 
Apr-23, 5:01pm
The issue impacting NetID Management and password resets has been resolved by the vendor.

Service disruption: Network & Internet
March 17, 8:45am
Network & Internet Internet Service Wired Network Wireless Network
 
Mar-17, 8:45am

OTS is investigating reports of a service disruption with Network & Internet in the Administration Building 3rd Floor. We will post an update when we have more information available.

 
Mar-17, 10:28am
The issue impacting Network & Internet has been resolved.

Service disruption: Duo
February 23, 10:36am
NetID & Duo Duo
 
Feb-23, 10:36am

OTS is currently investigating an issue where 504 Gateway timeouts are present when accessing apps that require Duo to authenticate. We will post an update when we have more information available.

 
Feb-23, 2:51pm
The vendor has reported that the issue for Duo is resolved.

Service disruption: Microsoft Outlook
January 22, 3:16pm
Microsoft 365 & Email Microsoft 365 Microsoft Outlook
 
Jan-22, 3:16pm

OTS is investigating reports of a service disruption with Microsoft Outlook. We will post an update when we have more information available.

 
Jan-22, 11:07pm
OTS is seeing indications that Microsoft email services are becoming available again; however, Microsoft reports that the issue is not yet fully resolved. Their engineers are continuing recovery efforts and refining systems to restore full service.

OTS is actively monitoring the status and will share additional updates as they become available.

 
Jan-23, 9:15am
The issue impacting Microsoft Outlook has been resolved. Please note that some incoming emails could not be received during the disruption.

Service disruption: NetID Management
January 08, 8:54am
NetID & Duo NetID NetID Management
 
Jan-8, 8:54am

NetID Management is having intermittent issues loading or displaying properly. These disruptions are not allowing for password resets or other account management. We will post an update when we have more information available.

 
Jan-8, 11:21am
The issue impacting NetID Management has been resolved.

Service disruption: TU Online Forms
January 07, 4:25pm
Business Applications TU Online Forms
 
Jan-7, 4:25pm

OTS is investigating reports of a service disruption with TU Online Forms.  Form Assembly webforms are causing errors, primarily with Salesforce-based Event Registrations. Engineers are working on the issue but currently there is no timeline for a resolution.  An update will be posted as information becomes available.

 
Jan-8, 8:22am
The issue impacting TU Online Forms has been resolved.

Service unavailable: Towson University Website
November 17, 1:25pm
Web Content & Publishing University Website
 
Nov-17, 1:25pm
OTS is aware of a service outage affecting the Towson University Website. We're actively working to identify the cause and implement a resolution. An update will be made as information becomes available.
 
Nov-17, 2:05pm
OTS has implemented a fix to restore the University Website. We will provide updates as needed with the possibility of a minor disruption after business hours for the full resolution.
 
Nov-17, 6:02pm
The issue impacting the University Website has been resolved.